This Digital Delivery Policy applies to digital research products and content provided by SKYSTAR ADVISORY LIMITED, a limited company incorporated in Hong Kong.<\/p>\n
SkyStar research products are delivered electronically. No physical products are shipped unless expressly stated otherwise.<\/p>\n
During an active membership, eligible Member Research is made available through the member’s account for online reading.<\/p>\n
Member Research published before the beginning of the member’s continuous active membership period is generally available for online reading only.<\/p>\n
Member Research published during the member’s continuous active membership period is also made available for PDF download, subject to the applicable membership terms.<\/p>\n
Further details are set out in our Membership Policy<\/a>.<\/p>\n Premium Research purchased separately is delivered digitally and added to the purchaser’s My Library.<\/p>\n Once available in My Library, the purchased research remains associated with the purchaser’s account independently of subsequent membership status, subject to the applicable terms of use and continued availability of SkyStar’s services.<\/p>\n A digital research product is considered delivered when the applicable access has been made available to the purchaser or member through their account, My Library, online reader, PDF download function or another electronic delivery method specified at the time of purchase.<\/p>\n Actual opening, reading or downloading of the content by the user is not required for digital delivery to have occurred.<\/p>\n Users are responsible for maintaining access to the email address and account credentials associated with their purchases and membership.<\/p>\n Access to digital research content depends on the relevant product, purchase and membership status.<\/p>\n The availability of online reading or a PDF download function does not grant any right to resell, publicly post, redistribute or otherwise use the content beyond the rights permitted under our Terms of Service<\/a> or other applicable licence terms.<\/p>\n If purchased research or eligible membership content cannot be accessed because of a technical issue attributable to SkyStar, please contact us through our Contact Us page<\/a>.<\/p>\n We will take reasonable steps to restore access or provide another appropriate means of digital delivery.<\/p>\n Where a delivery issue cannot reasonably be resolved, any applicable refund or other remedy will be handled in accordance with our Refund Policy<\/a>.<\/p>\n Online access depends on the continued availability of the SkyStar website, account services and relevant research content.<\/p>\n Temporary interruptions may occur due to maintenance, security, technical issues or circumstances outside our reasonable control.<\/p>\n Nothing in this Policy guarantees uninterrupted availability of online services at all times.<\/p>\n We may update this Digital Delivery Policy from time to time to reflect changes in our products, delivery methods or applicable requirements.<\/p>\n The current version will be published on our website with the applicable “Last Updated” date.<\/p>\nPremium Research<\/h2>\n
When Digital Delivery Occurs<\/h2>\n
Access and Downloads<\/h2>\n
Technical Issues<\/h2>\n
Availability of Digital Services<\/h2>\n
Changes to This Policy<\/h2>\n
Contact<\/h2>\n